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  • Custom and Personalized Orders
    I am often asked if I can add a photo to a glass or mug. Yes! I am able to convert a photo or image into something that can be added to glassware & mugs. You need to send me a clear image of what you would like. I am then able to convert the file into an image that is compatible with my program.
  • Care Instructions
    Care Instructions for Glassware, mugs and tumblers. Hand Wash, Not dishwasher safe, not microwave safe, do not soak. Care instructions for apparel: wash inside out, machine was cold, fabric softener is not recommended, do not bleach, tumble dry on low or line dry.
  • Shipping Costs
    If you are buying multiple items especially glassware and shipping seems off. Please contact me. I have found that the combined shipping tool doesn't always calculate the lowest possible shipping price accurately.
  • Cancellations
    I accept cancellations/refunds within 6 hours of purchase. For custom items if you fail to leave the customization information in the note to sellers section upon placement of order, than an 80% refund and cancellation will be given. I allow up to the 48 hours prior to the ship date to hear back from you on your specifications. I make every effort to contact my buyers. Feel free to contact me with any questions or concerns.
  • Sizing
    Sizing charts are available on all listings. Please read carefully. I will no longer accept returns or exchanges when ordering in error. I'm apologize but this has become an issue. Thank you for your understanding.
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